| Bring your kids, but keep them in line |
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The GM speaks — (The owner of a family-friendly restaurant offers these helpful hints. His advice is priceless. His name withheld at his request):
• Come early. There will be fewer people dining. You will get better service.
• Bring a bag of goodies to keep kids occupied, and I don't mean the small baseball bats one pair of dads brought for their boys!
• Keep them in their chairs. This is a work zone. Hot plates can cause damage if dropped.
• Beware of your environment. Larger chains can absorb the noise and commotion, but a smaller venue can't. Your kids' bad behavior is likely to spoil it for the other patrons. It reflects on my restaurant and, yes, I worry that offended customers won't come back.
• If you're a regular and you consistently require extra attention — one of the few larger tables, special orders — and inevitably leave a great mess on and under the table, think about leaving a generous tip. It helps.
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